CMS strives to continually refine its processes, systems and services in the pursuit of excellence which is our commitment to continuous improvement. In living this commitment, we are providing a tool, the Medicare Administrative Contractor Satisfaction Indicator (MSI). The MSI is a questionnaire that asks about your satisfaction with specific services your MAC provides you, such as claims processing, Medicare enrollment, educational opportunities, and responsiveness to inquiries.
If you are interested in participating please visit the CMS MSI website and register.
http://www.palmettogba.com/palmetto/providers.nsf/ls/J1B~99YQHX1341?opendocument&utm_source=J1BL&utm_campaign=J1BLs&utm_medium=email
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